At Bug Tastic Pest Management (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect information to provide better services to our customers. The types of information we may collect include:
A. Personal Information:
- Name
- Address
- Email address
- Phone number
- Payment information (e.g., credit/debit card details)
B. Non-Personal Information:
- IP address
- Browser type and version
- Device information
- Browsing behavior on our website (e.g., pages visited, time spent on each page)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our pest control services.
- To process payments and send receipts.
- To respond to inquiries or service requests.
- To send updates, promotions, or special offers (only with your consent).
- To improve our website and service delivery.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With trusted service providers who assist us in delivering our services (e.g., payment processors or scheduling software).
- When required by law, to comply with legal obligations or enforce our terms and conditions.
- To protect our rights, property, or safety, or that of others.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. This includes implementing secure payment processing and encrypting sensitive data. However, no online transmission of data can be guaranteed to be 100% secure.
5. Your Privacy Choices
You have the right to:
- Opt out of receiving marketing communications by clicking the “unsubscribe” link in emails.
- Access, correct, or delete your personal information by contacting us directly.
- Limit the information you provide; however, this may affect the services we can offer.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience. Cookies collect non-personal data, such as pages visited, to help us improve our site. You can disable cookies in your browser settings, but some features may be affected.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Bug Tastic Pest Management
bugtasticptyltd@outlook.com.au
1300 113 016
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